Procurement at SEB is not a matter just for the procurement department. It affects everyone from sales and marketing to finance to HR. With over 8,000 users globally, the procurement system was intended to drive policy compliance and cost efficiencies. Unfortunately, that was not the case.
Provide a user-friendly system to enable the 8,000 global users to remain compliant
Boost savings through improved contract compliance
Improve internal customer satisfaction ratings through updated functionality within the procurement technology
See how SEB was able to adopt an updated user experience while boosting customer satisfaction and capturing savings.